Qalyptus - Notice history

All systems operational

Qalyptus Cloud - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Qalyptus Cloud Reporting services - Operational

99.98% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 99.94%

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Nov 2024
Dec 2024
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Purchasing & Licensing - Operational

99.87% uptime
Nov 2024 · 99.61%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Authentication - Operational

100.0% uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

View current status

Jan 2025

Report Generation Performance Degradation
Resolved1 hour 30 minutes
  • Resolved
    UTC
    Resolved

    We are pleased to inform you that the issue with our reporting service has been resolved.

    We sincerely apologize for the disruption and thank you for your patience. If you continue to experience any issues, please contact our support team.

  • Investigating
    UTC
    Investigating

    The Qalyptus reporting service is experiencing performance issues, resulting in significantly slower report generation processing times. Users may also encounter errors when connecting to the Qlik tenant or refreshing the Qlik Sense application list. The engineering team is actively investigating the root cause to restore normal performance levels quickly.

    We apologize for any inconvenience this may cause and appreciate your patience.

Dec 2024

No notices reported this month

Nov 2024

The customer portal is having a problem
Resolved2 hours 48 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.
    We apologize for the inconvenience.

    If you still see the error, please clear your browser cache.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Report Generation Performance Degradation
Resolved2 hours 45 minutes
  • Resolved
    UTC
    Resolved

    We are pleased to inform you that the issue affecting our reporting engine, which resulted in slower performance and errors, has now been fully resolved.

    Our engineering team has identified and addressed the root cause, restoring normal performance levels. You should now be able to generate reports without any issues.

    We sincerely apologize for the disruption and thank you for your patience. If you continue to experience any issues, please contact our support team.

  • Investigating
    UTC
    Investigating

    Qalyptus reporting engine is experiencing performance issues, resulting in significantly slower processing times for report generation. Users may also encounter unexpected errors during this process. The engineering team is actively investigating the root cause to restore normal performance levels quickly.

    We apologize for any inconvenience this may cause and appreciate your patience.

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