Qalyptus - Notice history

Qalyptus Cloud - Operational

99.87% uptime
Sep 2025 · 100.0%Oct · 99.62%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Qalyptus Cloud Reporting services - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Qalyptus Cloud Office Online - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Purchasing & Licensing - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Authentication - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

No notices reported this month

Oct 2025

Qalyptus Add-in Unavailable in PowerPoint for the Web
Resolved67 hours 37 minutes
  • ResolvedUTC

    The issue has been resolved by Microsoft.
    The Qalyptus Add-in is now loading correctly in PowerPoint for the web.

    Thank you for your patience during this incident.

  • MonitoringUTC

    The Microsoft team has confirmed this is a bug on their platform and is actively working on a fix.

    Status Change:
    We are marking this incident as Monitoring since the resolution timeline depends on Microsoft's development cycle. We have no control over when the fix will be deployed, but we will notify you immediately once Microsoft resolves the issue.

    Workarounds Available:

    While we await Microsoft's fix, you can continue using Qalyptus through these methods:

    Option 1: PowerPoint Desktop (Recommended)
    Use PowerPoint Desktop to access all Qalyptus features without any interruption.

    Option 2: OneDrive Workaround

    1. Download your PowerPoint template file from Qalyptus Cloud

    2. Upload it to Microsoft OneDrive

    3. Edit the file directly from OneDrive (this bypasses the issue)

    Note: If your organization doesn't use Microsoft 365, you can create a free personal Microsoft 365 account to access OneDrive.

    We appreciate your patience as Microsoft works to resolve this platform-level issue.

  • IdentifiedUTC

    We are aware of an ongoing issue preventing the Qalyptus Add-in from loading in Microsoft PowerPoint for the web.

    Root Cause: This is a global Microsoft platform issue currently impacting all Office Add-in partners across PowerPoint for the web.

    Impact:

    • ❌ PowerPoint for the web: Add-in not loading

    • ✅ PowerPoint Desktop: Fully operational

    • ✅ Excel for the web: Fully operational

    • ✅ Word for the web: Fully operational

    Our Response:
    We have escalated this issue to Microsoft's support team with a priority ticket and are actively monitoring for updates.

    Recommended Action:
    Please use PowerPoint Desktop to access all Qalyptus features without interruption.

    We will provide updates as soon as more information becomes available from Microsoft.

Sep 2025

No notices reported this month

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